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What is the difference between my statement balance and my current balance?
Your statement balance is the amount you owe for that billing cycle, while your current balance reflects all charges made to your account up to the present, which could include recent purchases not yet reflected in the statement.
Getting started
Account Management
How do I get my vehicle title back if I cancel my Yendo account?
To get your title back, you need to pay off your balance in full and close your Yendo account. Once your balance is confirmed as $0, Yendo will release the lien on your title, and the DMV will mail it back to you.
Getting started
Account Management
Title Concerns
What are my options if I can’t make my payment?
If you're unable to make a payment, contact Yendo’s customer support team immediately. They will work with you to find a solution. Yendo also offers autopay and payment reminders to help you avoid missed payments.
Getting started
Payment
Account Management
Will using Yendo help improve my credit score?
Yes, Yendo reports your account activity to the three major credit bureaus—Experian, Equifax, and TransUnion. By making on-time payments, you can build a positive credit history. However, missed or late payments can negatively affect your score.
Getting started
Credit Score
Product Features
How can I use my virtual credit card in stores?
You can use your Yendo virtual card for in-person purchases by adding it to your mobile wallet, such as Apple Pay, Google Pay, or Samsung Pay. Simply tap your phone at checkout in stores that accept contactless payments.
Getting started
Product Features
Virtual Card
How does Yendo protect my vehicle title during mailing?
Your vehicle title is securely mailed using a FedEx shipping label provided in the Yendo app. This label includes tracking, so you can monitor its progress. If you're mailing from a FedEx partner location like Walgreens or CVS, they will scan the label and securely send it to Yendo.
Getting started
Title Concerns
Application
Security and Trust
What is a partial credit limit and when will it be available?
Your partial credit limit is the amount of credit available to you after you mail your vehicle title. Once you send your title, the partial credit limit will typically be available within 1 hour if you use a FedEx location. For non-FedEx locations, there may be a delay until FedEx scans the shipping label.
Getting started
Virtual Card
Credit
Product Features
What is the cardholder referral program?
Active Yendo cardholders can refer Yendo to their friends and family and earn a statement credit when their referral becomes an active Yendo cardholder. When a referral becomes an active Yendo cardholder, the statement credit will be applied to the referee's account. Check your Yendo mobile app to view our latest referral offer.
Getting started
Product Features
Where can I use my Yendo card?
You can use your Yendo Card anywhere MasterCard is accepted in the US.
Getting started
Product Features
I need access to cash. Can I do cash advances with the Yendo Card?
Yes, you are able to withdraw cash at an ATM using your Yendo Card. Keep in mind that cash advances immediately start accruing interest at an APR of 29.88% and have a 3% fee.